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Identity Theft - Head Matters


5. Preventing Fraud and Scams

f. Online safety

Avoid falling victim to an internet scheme…

  1. Be suspicious of any email with urgent requests for personal financial information.
  2. Be careful of unexpected emails that look as if they are from a legitimate company asking you to enter some information at a linked web site.  Sometimes phony websites can look real.  Make sure your family members also know not to give out information to others.
  3. Do not use the links in an email to get to any web page.
  4. Avoid completing forms in email messages that ask for personal financial information.
  5. Be sure to use a secure web site when submitting credit card or other sensitive information via the web browser—on secure websites, the URLs on the pages where you enter your personal information will begin with “https” instead of “http.”
  6. Consider installing a web browser tool bar for protection from known phishing fraud web sites.
  7. Regularly log on to online accounts on a private computer where your log-in is protected from others.
  8. Regularly check bank, credit card, and debit card statements to ensure all transactions are legitimate.
  9. Make sure your browser is up to date and security patches are applied. 
  10. If you think you have been a victim of phishing or pharming:
  • Forward the email to the Federal Trade Commission at .
  • Forward the email to the company that is being spoofed.
  • File a complaint on the FBI’s Internet Crime Complaint  Center’s:
  • When forwarding email, always include the entire original email.
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